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ChildrenĪ child's membership application must be completed by a parent, carer or guardian of the child. You will be asked to sign a membership card confirming that you agree to abide by library rules and regulations (listed in this document).

Current Library Card (if you are joining a child in your family).

Credit Card or bank statement within the last 3 months.

Utility bill dated within the last 3 months.

Please provide one current proof of your name and address from the list below. Your personal details are required to sign up.

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Our commitment to you How to Join the Library Adults The following information is to help you make the most of your library membership and for you to understand your responsibilities as a library member. Information may be shared with our partners in the London Library Consortium for library related matters.

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If charges accumulate to £10 or more, your account will again be automatically blocked.Your card entitles you to free book loans and free internet access in all Havering Libraries and all of the Libraries within The Libraries Consortium:- London Boroughs of Havering, Barking and Dagenham, Brent, Bromley, Ealing, Enfield, Hackney, Harrow, Kingston-upon-Thames, Lewisham, Merton, Newham, Redbridge, Tower Hamlets and Waltham Forest. In order to start using your account again, you will need to clear the outstanding balance. Please note: any charges that have been outstanding for 3 months or more will result in your account being blocked. We aim to fulfil the majority of requests but occasionally this is not possible, if so, you will be notified. It is not a guarantee that an item can be supplied. The reservation charge is an administrative charge and is payable upon making the reservation. Printing and photocopying per side of sheet £3 per 3-week period (ads should be no larger than A5) For items that belong to Reserve Stock, there is a fixed charge of £25 per item If an item is out of print or production, there are standard charges to a maximum of £25 (non-fiction) and £15 (fiction and DVDs/Blu-rays).In the case of DVDs/Blu-Rays, this is the cost of the rental edition. If you lose or damage an item, we will charge you for the cost of replacing it.Also, see note on outstanding charges below.įirst replacement is free £1 per replacement thereafter

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If DVDs and Blu-Ray are overdue, full hire charges will apply for every additional hire period stated up to maximum charge (see below).

Multi DVD Sets (items with 3 or more discs).

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Feature films, TV series and documentaries.

Maximum charge per item (except DVDs/Blu-Rays) Reservations on items Requested to Order (for items not available in our catalogue) Reservations (for items available in our catalogue) Table: Library charges and fees from 17th May 2021 Description If a particular item is not in the catalogue, the administration fee will apply (see details below). Reservation charges are no longer applied to stock that is available in our catalogue, including if items are out on loan.

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disability living allowance, personal independence payment or with other verification of long-standing disability.

employment and support allowance or pension credit.

job seekers allowance, housing benefit or Universal Credit.

in receipt of certain benefits and financial support, such as:.

We introduced a comprehensive range of concessions for young people, over 65s and those in receipt of certain benefits and financial support, as well as introducing an affordable audio/visual subscription offer, where hire charges are not applied during the subscription period (Overdue fines apply).Ĭoncessionary rates are for library members who are:

There is also a Home Library Service for people who are unable to visit our libraries in person.

Loans are made to those who are able to visit our libraries personally.

You may keep each item for 3 weeks (6 weeks for language courses).

Members may borrow up to 12 books/audiobooks, 8 CDs and 4 DVDs to a maximum of 24 items.

An affordable and attractive Audio/Visual subscription offer.

There is a small charge for borrowing music CDs, audiobooks and DVDs.

Library members can borrow books, eBooks and eAudiobooks, language courses free of charge.